Hotelbuuk Privacy Policy

Effective Date: July 1, 2025

Hotelbuuk Technologies UG (haftungsbeschränkt) ("Hotelbuuk", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Hotelbuuk Travel Buddy platform, including our website, mobile applications, and related services.

Information We Collect: Includes personal data (e.g. name, email, gender, payment info), non-personal data (e.g. device, IP), and sensitive data (e.g. government ID).
Camera and Media Access: When you use certain features within the Hotelbuuk Travel Buddy platform, we may request access to your device's camera and/or media library (e.g., photos and videos), used for profile pictures, travel listings, and in-app communication features, always with explicit consent.
How We Collect Data: Through direct input, automatic collection (cookies, analytics), and third-party sources (payment processors, social media).
Purpose & Legal Basis: Data is used for platform functionality, travel matching, fraud prevention, analytics, etc. Legal basis includes consent, contract, legitimate interest, and compliance.
How We Use Your Data: To manage accounts, process payments, send communications, support users, secure the platform, and improve services.
Data Sharing: With service providers, business partners, legal authorities, and corporate affiliates under strict compliance obligations.
International Transfers: Data may be stored outside your country. We apply safeguards like Standard Contractual Clauses.
Cookies & Tracking: Used for UX, analytics, and ads. Users can manage preferences via browser settings.
User Consent & Control: Users can update, delete, or withdraw consent; manage communication preferences.
Data Retention: We retain data only as long as necessary for legal or operational reasons, then delete or anonymize.
Security Measures: We use encryption, secure servers, access controls, and periodic assessments.
User Rights: Access, correction, deletion, portability, opt-out—depending on jurisdiction (e.g. GDPR, CCPA).
Children’s Privacy: Not for users under 18. Data from minors will be deleted upon discovery.
California Privacy Rights: CCPA/CPRA guarantees rights like access, deletion, opt-out, and non-discrimination.
EU/UK GDPR Rights: Includes access, rectification, erasure, restriction, objection, and data portability.
Do Not Track: Currently unsupported. Users should manage cookie preferences manually.
Policy Changes: Updates will be communicated via email or platform notifications. Continued use means acceptance.
Contact Info: Email: hello@hotelbuuk.com | Phone: +49 1521 4707241 | Address: Clemens-Veltum Str. 81, 44147 Dortmund
Payment Data: Processed via PCI DSS-compliant gateways. Credit card info not stored on our servers.
Location Data: Used for travel matching and meetup services. Users may disable access.
Profile Visibility: Listings and profiles may be visible. Visibility is user-controlled via settings.
Travel Booking Data: Handled securely for coordination purposes only.
Host-Guest Exchange: Relevant data may be shared during P2P accommodation bookings with user consent.
Fraud Prevention: Identity verification and fraud monitoring are conducted for user safety.
Testimonials: Submitted reviews may be publicly displayed with user consent.
Marketing Opt-Out: Users may opt out of ads and communications via settings or support.
Social Media Integration: Linked data is collected per platform policy and user authorization.
Data Breach Notification: Affected users and authorities will be informed as required by law.
Hotel Partner Disclosures: Hotels may request additional info. Subject to their privacy policies.
Dispute Resolution: Users may contact authorities but are encouraged to reach out to us first.

By using the Hotelbuuk Travel Buddy platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy in full.